Placing orders
We are pleased to offer you a comprehensive overview of our products through this website. While the platform is designed for browsing and informational purposes, we are delighted to assist you with placing orders or fulfilling special requests.
Ordering Information
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Orders can be made through our eBay store https://www.ebay.de/usr/worldofpersia , where you’ll find our latest offerings.
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For personalized or bespoke orders, please contact us directly. We take pride in creating tailored solutions to meet your specific needs.
Should you have any questions or wish to discuss a custom order, please don’t hesitate to reach out via shop@worldofpersia.net
Thank you for choosing worldofpersia. We look forward to serving you.
Contact us
Feel free to reach out for any queries!
Return Policy and Right of Withdrawal
Return Policy and Right of Withdrawal
We sell handcrafted Persian artworks such as kilims and rugs. Due to the unique craftsmanship and high-quality materials, we kindly ask you to carefully inspect your order.
Right of Withdrawal
As a consumer, you have a statutory right to withdraw from the purchase contract within 14 days of receiving the goods without giving any reason.
To exercise your right of withdrawal, please send us a clear statement (e.g., by email to shop@worldofpersia.net). To meet the deadline, it is sufficient to send your communication before the withdrawal period expires.
Return and Exchange Conditions
To be eligible for a return, the item must be unused, in the same condition, and in the original packaging. Please note that individual color and pattern variations in handcrafted products are normal and do not constitute a reason for return.
The following items are excluded from returns:
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Products that cannot be returned for hygienic reasons (e.g., textiles in contact with skin if used)
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Custom-made or personalized products unless otherwise specified in the offer
Return Shipping and Costs
You bear the cost of return shipping unless the delivered goods are defective or do not match the order. We recommend sending returns with tracking or insurance, as we cannot be held liable for lost shipments.
Refund
After receiving and inspecting the return, we will inform you about the approval of the refund. Refunds will be processed within 14 days after confirmation, using the original payment method.
For damaged or defective items, we also offer repair, exchange, or a full refund.
Contact
For questions about withdrawal, returns, or other concerns, please contact us at:
Shop@worldofpersia.net
565 Test Street
Testcity, Hamburg
30094, Germany